What are the purposes of us to be in business – my own 10 purposes

Dear entrepreneurs, why on earth are we developing businesses?

businessLet’s start with 8 purposes to be in business (video) given out by Robin Sharma:

  1. Fulfill client dreams (market – 3 top dreams of customers)
  2. Remove Client Frustrations
  3. Refuel their joy
  4. Distribute Value (10x value obsession)
  5. Total Craft Mastery (TCM) (seeing work as your craft)
  6. Build a team of Picassos
  7. Scale a beautiful life for you and your loved ones
  8. To serve humanity and create a legacy

Most of these are worthy and I do certainly adhere to most although they might be a bit influenced by Robin Sharma’s coaching a focus. There seem to be some missing, in particular:

  • regarding the ability to choose one’s path (freedom) and to discover and explore new things and interests that come up as a result of my activity
  • the fact that the team is not only a team of gifted individuals, but also can deliver something great as a team

So, here’s my personal take on the 10 purposes to be in business:

  1. Fulfill client dreams and refuel their joy
  2. Remove Client Frustrations
  3. Distribute Value (10x value obsession)
  4. Personal Total Craft Mastery (seeing work as your craft)
  5. Build a team of worthwhile individuals that can express their talents (Picassos)
  6. Build a team that can achieve incredible things working as a team and expand one’s capabilities with that support
  7. Be free to choose your development path
  8. Be able to explore new untrodden avenues
  9. Scale a beautiful life for you and your loved ones
  10. To serve humanity and create a legacy

Any other purpose to be in business?


How the Industrial Age World Wants to Suck Us Back Into Conformism

I am always astonished at how the Industrial Age conformism is trying to pull us back in its wake, in particular for that that have somewhat escaped.

suit-startupI have been on my own as a consultant and entrepreneur for a full 5 years now. In particular since I have come back to France, I have had a lot of comments along the lines of (I simplify): “poor thing scratching your life on your own and having such a difficult life, I hope you’ll manage to get a decent position in a large company soon“. That was in particular a key component of new year’s wishes this year.

Funny how people at the core of the system can only consider success as being successful in the system with all the bells and whistles and external signs of power that go with it. Funny how people consider that being on one’s own is probably so scary and unbearable. Yes, it is probably much less secure, but it is overall so much more fun.

The Industrial Age institutions and corporations are desperate to bring back in their ranks those escapees that live a different life. Let’s resist!


How to Deal With Life’s Key Decision

Even the most career driven and ambitious among us eventually come to a decision point, do we follow the norm and risk living lives filled with decisions made by others, or do we take responsibility for ourselves, to become fully engaged with the process of defining what matters and focusing on what’s in our control?” writes Valeria Maltoni in her blog.

decisionThis powerful question is at the core of our lives. Some of us take this decision early, some late, but we always take it. Most of us star their adult life on the path more or less chosen for them by their family, and then by the organization that has welcomed us, but at some stage we all ask ourselves the question and resolve it. It might be at retirement only, but the question is always there lurking in the dark.

This is life’s key decision point and it is a critical question to consider (and not to escape from). The way to deal with it is to face this question, because escaping from it may lead to depression, sadness and fear. This crisis will happen sooner or later so better anticipate it as much as possible.

Look at the question in the eye: “Do I want to keep following the norm and a life filled with decisions from others, or do I want to choose my own and take responsibility for myself?”. Scary, and necessary.


Why Benevolence is So Important in Today’s World

Benevolence means being well meaning and showing kindness. It is an older word that became a bit disused. The concept however, I believe, is becoming very important in today’s world.

benevolenceWe are always wondering what are the motives behind the actions of people. In particular in the daily office world, this question is always lurking behind in our minds. And this is becoming increasingly so.

However we know that some people, and some actions, are only motivated by goodwill and kindness that does not seek anything specific in return. We struggle sometimes to recognize this fact in particular in today’s fast paced environment full of unknown motives.

Showing and recognizing benevolence is an essential element of goodwill and credibility. It is important sometimes to do some actions without seeking any advantage, just for the pleasure of helping, supporting, creating stuff.

How much benevolence do you demonstrate on a day-to-day basis?


How Holacracy has shown its limits

We have been reporting periodically in this blog experiments in a new organizational form, holacracy (see ‘How Holacracy responds to the challenges of the Fourth Revolution organization‘ in February 2014 and ‘How the Implementation of Holacracy Appears Challenging‘ in March 2015). It is now official: the experiment has been terminated as it failed.

vanishing_humanIn the Quartz paper ‘Zappos is struggling with Holacracy because humans aren’t designed to operate like software‘, the demise of the method and the negative outcomes at Zappos are described quite dramatically. The reason quoted is that the human element was excessively removed in the rigid holacracy method: “Ironically, as it seeks efficiency and attempts to eliminate human emotion, Holacracy imposes layers of bureaucracy and adds unnecessary psychological weight on to employees.”

Holacracy is too rigid and bureaucratic. It is not designed to address the challenge of complexity, which requires agility and scalability. This view is developed in the excellent post ‘Holacracy Is Fundamentally Broken‘ on Forbes.

Let’s never forget that organizations and projects are first of all a human adventure!


How Google is Becoming an AI-centric company

After search-centric companies, and then mobile-centric companies, here come AI-centric companies! Following the trend such as at IBM, The new strategic impetus at Google is the inclusion of Artificial Intelligence in all its services, with dramatic quality improvements.

google_aiThis interesting NYTimes article ‘the Great AI awakening‘ is worth reading. It hightlights in particular the work of a particular division at Google called “Google Brain” with a focus on the usage of neural networks for deep machine learning and outcome quality improvements. According to the paper, in particular for the ‘Translate’ application, “the AI system has demonstrated overnight improvements roughly equal to the total gains the old one had accrued over its entire lifetime” (i.e. since 2006).

The paper also interestingly gives an account of the historical moves that have made machine learning based on neural networks mainstream in the past few years.

Let’s brace for similar improvements in a bunch of similar services that we are increasingly using in our daily life!…


Why We Need to Connect With People to Get More Often Below Superficial

Following up from our post ‘How Everyone you Will Ever Meet Knows Something that You Don’t‘, the issue then becomes how to share this knowledge. How can we be in a position to better exchange knowledge through our daily interactions with people?

coffee connectionThe reality is that 95%+ of our daily interactions with people remain at a too superficial level to figure out what it is they know we don’t know. The issue is then to figure out how to setup those conversations in a way to enrich our experience and their experience.

It all comes down to connecting in the right manner, demonstrating interest to the person, its interests and aspirations. It also come down to a benevolent attitude that does not seek immediate advantage or profit from the relationship.

Of course that takes time so we can’t do that for everyone we meet, but we can certainly do better.

Benevolence is important. I had written first the first sentence of this post “how to benefit from this knowledge”. But the point is not to benefit, but to share!

Let’s try to learn more about the world by connecting better with more people, learning exciting new stuff we did not even know existed and sharing our knowledge too!


How Everyone you Will Ever Meet Knows Something that You Don’t

Everyone you Will Ever Meet Knows Something that You Don’t” is a quote by Bill Nye, and american science educator. It is a very powerful statement that I find by experience to be actually quite true. However we can only find out provided we take the time to establish the right connection to figure it out.

people you meet know something you don't

The reason for this situation is of course the variety of individual experience and interests.

We often tend to dismiss the knowledge that is available around us, while daily experience shows how fruitful it can be. For example on the workplace, leveraging on the interest and knowledge of the people constituting the team or the extended team is a very effective way to increase effectiveness. It is too often forgotten in particular with the race to efficiency.

Let’s never forget that anyone around us, however menial their occupation be, have something to teach us.

Hat tip to Valeria Maltoni post ‘Conversations are Not a Promotional Opportunity


How Personal Independence and Autonomy are Different Concepts

Independence and autonomy might seem quite similar but there is a substantial difference: autonomy does not preclude asking for support and help, while independence does.

Be-Your-Own-HeroBefore proceeding further, let’s note that we apply those terms here in the personal sense and not in the diplomatic sense.

This distinction between the two concepts is essential because it shows that being independent is far more limiting than being autonomous. Autonomy implies being able to take one own’s decisions but at the same draw on help and support from others to reach one’s goals.

This is why we should strive personally for autonomy, not independence.


Lessons Learnt From 5 Years On My Own

It has been 5 years since I left the employee status in a large corporation. I resigned in November 2011 and started my consultancy business on 1 Feb 2012. What an adventure with many ups and downs!

Jeremie5 years and 5 companies founded on 2 continents later, with quite moderate but sustainable success, here are some experiences I would like to share from this journey:

  1. Going on one’s own is not for the faint-hearted. It is tough, and requires a lot of dedication and effort. A lot of people I know do fail.
  2. Family support is essential, as is caring for the comfort of the family.
  3. Pay yourself fairly, while keeping enough in the company for growth. The money you own personally is your freedom.
  4. Commercial skills are essential. They are worth a lot. I am still learning as it is not really my background. In reality I cover most of my companies’ commercial development. Develop these skills early if you can.
  5. Do not start on your own. I made the mistake to start by myself alone. Now that I have experience having ventures with partners and working with teams of people I like and respect, I see how much more comfortable that is, even when it’s tough.
  6. Highs will be high and downs will be very low. Brace for uncertainty and change. Keep reserves and be conservative in accounting.
  7. Clients will not always be fair or follow previous agreements. Protect yourself with enough written stuff. Keep reserves for the unexpected (see 6.). And don’t follow the example of your clients: stay fair to your partners and contractors.
  8. Small is beautiful. In today’s world it is possible to bring substantial change from a small structure. I am perfectly happy to keep my companies small but very ambitious when it comes to their impact to the world.
  9. I am very proud of providing an opportunity to the people that work in the companies I am controlling, having been able to keep them as much as possible through the downs and this a great motive of satisfaction.
  10. Having the freedom to experiment is an essential motivation. We don’t have the means to do a lot, but we can still experiment at the limit of technology some new services for our clients. It is a great motivator.

As you can see the positives far exceed the negatives. If you consider such a move, plan it well in advance. But do it, it is worth it.


How Democracy is Adapted to a Complex World

Democracy is the political regime best adapted to complexity. The reason is that it allows bifurcations to happen at every election, i.e. depending on the country every 4 to 7 years. Those changes can be unexpected and worrying, but they happen more frequently and -one hopes- less abruptly than in other political regimes.

US election surprise!

Elections are always creating surprises in particular in troubled times, and this has been demonstrated heavily in 2016 where in several western countries there has been a reaction against the establishment and from people who feel left aside from the world’s transformation (Brexit, Trump election).

It is a good property of a system setup to manage a complex world to be able to implement those important changes with this frequency.

Other political regimes will in fact only allow such changes much less frequently and therefore, they will be more abrupt and can even degenerate into civil wars.

We concur heavily with Churchill saying that “democracy is the worst form of government except all the others that have been tried“! And this conclusion on democracy should be kept in mind when we are not happy with election results.


How The Challenge of New Technology Adoption Might Not Be a Challenge After All

One of the main concerns nowadays is the pace at which society can absorb all the technological changes happening.

According to Salim Ismail, Singularity University’s founding executive director and global ambassador  in ‘What Happens If Society Is Too Slow to Absorb Technological Change?‘ “the true challenge with advancing technologies isn’t the threats they impose, but more that society is sluggish at absorbing and making use of the technology at its current pace.”

technology-adoptionHonestly when one looks at the curves available on new technology adoption I don’t see so much of a difference on the latest technologies. In all cases adoption has been fairly rapid once the technology was there. The main difference might be how far reaching and simultaneously global the new technologies spread.

It does not seem to me that the rate of technology adoption is an issue. If it is a good and useful technology it gets adopted. Infrastructure will be modified to fit to it (sometimes with delays due to the investments required). The main issue is for us to learn how to deal with it, but honestly I can’t quite remember how work was before email as this change was so obviously great.

So let’s not believe that technology adoption is really a limiting factor. If a technology is useful and works, it spreads. Period.