We have been reporting periodically in this blog experiments in a new organizational form, holacracy (see ‘How Holacracy responds to the challenges of the Fourth Revolution organization‘ in February 2014 and ‘How the Implementation of Holacracy Appears Challenging‘ in March 2015). It is now official: the experiment has been terminated as it failed.
In the Quartz paper ‘Zappos is struggling with Holacracy because humans aren’t designed to operate like software‘, the demise of the method and the negative outcomes at Zappos are described quite dramatically. The reason quoted is that the human element was excessively removed in the rigid holacracy method: “Ironically, as it seeks efficiency and attempts to eliminate human emotion, Holacracy imposes layers of bureaucracy and adds unnecessary psychological weight on to employees.”
Holacracy is too rigid and bureaucratic. It is not designed to address the challenge of complexity, which requires agility and scalability. This view is developed in the excellent post ‘Holacracy Is Fundamentally Broken‘ on Forbes.
Let’s never forget that organizations and projects are first of all a human adventure!