Today, the higher people are in organizations, and the higher paid they are, the more they are expected to work. That is very much the opposite of the situation one century ago: it was rather the lower classes that had to work long hours to gain a meager living while the upper classes took advantage of a life of leisure. And in the meantime, productivity gains should have rather diminished the average work time, while automation should have reduced human effort.
Why this paradox? Is it representative of a societal shift? Where will it stop (when one hears for example about young interns in banks dying from overwork !?)?
The New-Yorker published an interesting column on this topic ‘You Really Don’t Need To Work So Much‘ following some recent controversies about work conditions in Collaborative Age companies such as Amazon.
The column I find does not give convincing explanations of the paradox. Some arguments are probably valid (such as ‘If you’re busy you seem important’ and the fact that the modern large organization does create a lot of occupation that diminishes dramatically the efficiency, not to mention the effectiveness). One can think also about the fact that the current organizational structures are not designed to tackle the increasing complexity of the world, and this creates huge work to try to catch up the increasing gap. And yes, it is probably possible to be as effective and putting less hours at work, removing some bureaucracy.
It seems to me that the fact that the higher one is in an organization, the more he/she has to work is a remnant of the pyramidal organization of the industrial age. This should disappear progressively with the Collaborative Age. However the increase of inequality counteracts this movement as many people have to work more to earn what they expect. And freelance people end up working more than employees in general, because they also need to do marketing and administration tasks they can’t easily delegate.
Please comment if you have a good explanation for this paradox and your views on its evolution!
