We commonly know that a smile can be heard over the phone, but what about our overall posture? In his post about ‘Mastering the sales call‘, Dom Moorhouse explains how posture is an essential part of the success of a sales call.
“Your body position and language is really important. […] Stand up and consciously smile going into the call. At the very least sit up straight; put your body into a productive state. Remember sales is primarily a transference of enthusiasm”
I find this approach interesting. It combines what we know about presenting of singing in terms of dynamic posture with the fact the effect of our posture may be instinctively heard over the phone.
So next time you have an important phone call, be careful to adopt a dynamic posture, and smile!
