I love this Gapingvoid post ‘Why change management is emotional‘. It just hits the nail that every organization leader should avoid. Contrary to general belief, change can’t just be created by an executive decision and a powerpoint deck.
“The only thing that drives real change are emotions.
A major change is emotional brain chemistry and can be ignited just by a simple thing you do or say. Once you’ve flicked the switch, amazing things can happen. It should be supported by reason or argument”
It follows that it is essential at the start of a change management process to identify which are those emotions which you expect to change and address.
It may look hard, but actually when taken from the emotional side, change can be quite easy. What’s difficult is to figure out the hot button that will make the organization respond.
