This article ‘Humans and AI will work better when they start learning from each other‘ is part of a growing realization that AI will enhance human capabilities rather than compete or replace them.
“Trust plays a significant role in decreasing the cognitive complexity users face in interacting with sophisticated technology. Consequently, its absence leads to an AI model’s underutilization or abandonment“. “Technology will be just as good if all groups understand the evidence behind it and prepare themselves to use it effectively“.
While there are ways to improve the interaction with AI and still substantial progress is required in this area (interface design, etc), end-users must also learn to deal with, and understand the limits of AI. This is new skill-set that will need to be learnt and taught in the future.
We can expect a few years of soul-searching, finding ways to leverage better those AI engines that are pervading our lives, while those AI persona and their interface will also quickly improve.
We need to learn how to leverage the AI capabilities now available. This will take time to become a clear skill-set and I am quite excited to see how this will get formalized in terms of behaviors and adaptation of AI interfaces.
