How to Overcome the Struggles of Unstructured Collaborative Organizations

There has been lately some noise about the transformations of the organization behind Wikipedia, and in particular how the ecosystem of volunteers is changing dramatically, and not necessarily for the best – shrinking considerably, becoming more closed, more conservative and defensive of established positions.

Wikipedia-blackout-007An excellent article on the matter – although a bit long – appeared in the MIT technology review: ‘ The Decline of Wikipedia‘.

Wikipedia can be considered as an interesting experiment of unstructured organizations that will be increasingly typical of the Collaboration Age. And the way the Wikipedia foundation reacts to the challenge – by changing the software platform that supports this collaboration in a way that conforms to its goals and interests – is an interesting management response to this problem. Instead of dealing with people in the organization, they act on the very platform that supports their activity!

wikipedia edit.jpg  FW  wiki edit   Original Message From  Cathy Wilcox  Sent  Thursday, 23 August 2007 7 40 PM To  Selma Milovanovic Cc  Louise Robson; Gerard Ryle Subject  FW  wiki edit over and out.All in all, in spite of all the issues described in the recent studies on the Wikipedia phenomenon, it seems more that Wikipedia is maturing as an organization rather than a fundamental crisis. Faced with increased bureaucracy it needs to reinvent itself to achieve a stable and sustainable model. And it still needs, and will continuously need, a lot of editing as the cartoon on the left suggests!

Let’s continue to watch Wikipedia and how it faces its challenges to learn how to make the self-organizing communities of the Collaborative Age work better.

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How to Seek and Practice Joyfear

Joyfear is a neologism I found in Leo Babuta‘s latest writings ‘my pursuit of the art of living‘.

its-risky-addicted2success-picture-quoteJoy is an awesome thing to have, but joyfear is present in the powerful moments in life where joy and fear mix, where we’re taking chances and doing something outside of our comfort zone that both excites us and makes us face the possibility of failure. I now embrace these moments rather than avoiding them“.

I like the concept. Stepping out of your comfort zone certainly creates fear, and also creates joy when is happens. I find joyfear an extremely powerful concept that I try to practice more often. A word that is powerful enough to change one’s life.

As Leo says, “Do not shy away from Joyfear. Seek it out. Recognize it when you happen upon it. Joyfear will change your life, and you’ll never forget the moment you find it.”

Thanks Leo.

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How to Implement and Use an Internal Social Network in Organizations

For those of you faithful followers of the Fourth Revolution, you will remember that one of the forces that pushed me in that direction was to consider how internal social networks could release the creativity and productivity in organizations.

spider web network
Where is your organization’s network?

Since 2010, the development of effective internal networks has been slower than I would have expected. Resistance to internal social networks has been stronger than expected. Professional communities tend to meet on public networks. Still, silently and in the background, it happens. And small and large companies that do implement them see a great difference in how they operate.

This excellent post on Social Media Explorer, ‘using an internal social network to solve real business problems‘, provides a good summary of what can be achieved with internal social networks. The entire piece is very interesting, I would just like to highlight this quote:

Every company has a wealth of talent and knowledge internally that goes untapped. Just imagine for a second that employees were able to propose projects they want to work on and what talents they could bring to a cross-functional team.”

Indeed that would be a great business opportunity and would release organizations from the current great waste of talent.

When, at last, will you implement an internal social network to boost your business?

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So, What is Consulting Really About?

One of the best definitions so far of Consulting is “the art of influencing people at their request. People want some kind of change – or fear some sort of change – so they seek consulting, in one form or the other” – Gerald M. Weinberg.

This looks like a consultant at work!
This looks like a consultant at work!

This probably means that a lot of ‘consultants’ probably are not consultants are per this definition – probably better defined by temporary support or project management support. Actual consulting is really about influence and change. On the other hand, many of us are actually consulting in our private or social life without knowing it.

Influencing people at their request requires 1) permission and 2) provocation and support.

Consultants, did you get permission? And then, are you using this permission effectively to provoke and induce change?

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We’re Not Creators. We Are Transformers…

That statement in a post from Manal was a good reminder of so many considerations of creativity we have already developed in this blog.

creativity illustrated by reuse of Coca Cola cans
Creativity stems from transformation

Creativity does not mean making up something from scratch. It’s merely a transformation of the energy of an idea—that’s been there all along in the field of possibility. If you think you need to be creative, you don’t. You are a transformer of energy. Your existence—the way you are—is all the proof you need..”

I believe Manal only gets half the story there – at the same time, being a transformer also means reuse and transform the ideas of others, as so masterfully recalled by Austin Kleon.

In fact we probably need to consider both views to be complete on creativity. We need to be able to tweak and reuse what is around us; and at the same time infuse life through our energy in our creation – because without energy and dedication from our part, creation will not happen, or not be visible to the world. We need to be able to borrow and energize at the same time.

How good are you at reusing stuff in a creative manner? And how good are you at focusing your energy to create?

Hat tip to Manal and her so enjoyable posts, including the one containing this thought – The Field of Possibility.

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So Many Interactions Happen During One Second on the Internet!

Have a look at the great infographics by Designly on what happens in one second on the internet (please scroll down to feel the real size of the interaction!).

60-second-on-internet
Follow the link in the post the infographics is much, much better!

As the site reminds us:

  • 10 years ago Skype, Facebook, YouTube, Reddit, Twitter, Tumblr, Dropbox, and Instagram didn’t exist.
  • 20 years ago there were only 130 websites total, Google wasn’t even around yet, and you had to pay for an email account through an ISP.
  • 30 years ago there was no internet.

WOW. Worth a reminder. Still awesome.

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What a New Model for Effective Journalism Entails

There is a new news broadcasting outlet that becomes ever more successful lately (and I am hooked to their daily emails I receive through subscription): Quartz (qz.com).

quartz (qz.com) logoThe development of this brand and the associated business model is explained in detail in these two excellent blog posts by Frederic Filloux (link to post 1 and link to post 2). What I retain from this detailed explanation is that

  • Journalists are professional journalists drawn from established newsrooms
  • Yet, journalists are asked to provide the full content including all the links and pictures, exactly like if they were independent bloggers (and the website works on the basis of a blogging tool)
  • Revenue is provided by a specific advertisement strategy with few high value ads, which makes it free and profitable at the same time
  • the platform is designed for sharing and spreading the word

This is clearly the future of information business: high value content with specific angles on the current news that can’t be found anywhere else and a deep socialization of interaction with readers.

Traditional news outlets must be scared to death!

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How We Moved from Analytic to Appreciative Thinking

Peter Block in his book “Flawless Consulting” – one of the bibles on consulting – makes the point that between the different editions of the book which spanned from the early 1990’s to the 2010’s, the following evolution happened in consulting – and more generally in problem solving:

Appreciative Improvement at work: the 4D. Starting from what works instead of from the problem
Appreciative Improvement at work: the 4D. Starting from what works instead of from the problem
  • in the 1990’s (and before) it was all analytically driven
  • in the 2000’s it was about “whole group participation”, i.e. getting groups of people transverse to the organization and representative of all levels defining and implementing solutions (in a very Total Quality Manner)
  • in the 2010’s it is about “positive deviance” – also called appreciative inquiry, i.e. finding those few areas which work much better (instead of focusing on the problem) and figuring out what is making the difference. This has spread in coaching as well as more general solution finding and implementation.

This is an excellent summary of how we have moved into the Fourth Revolution: from the analytic perspective of the Industrial Age into increased collaboration and finally into creative development of isolated successes.

In what stage is your organization and life at the moment? What about moving into appreciative improvements?

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Culture Is The Way We Do Things Around Here When No-One Is Looking

This is a great definition given by Des Power, the HSEQ director of one of my clients’, during a workshop. I love it.

culture is complexIt just reminds us that culture is complex, difficult, but that it is all about behavior and in particular, behavior when no-one is looking.

Re-read our post on a great sample of applied Fourth Revolution culture for a refresher on how that can be achieved in advanced organizations!

Hat tip to Des Power and Hugh MacLeod for the illustration

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When to Decide That a Goal is Not Meant to be Reached

A goal is not always meant to be reached, it often serves simply as something to aim at” is a famous Bruce Lee quote.

We need to be able to let go when we don’t reach our goals but progress towards them has been sufficient.

  • Light House in Stormy NightSome people don’t have goals. They err aimlessly in the world and will never get anywhere.
  • Some other people have goals and will be relentless until they reach them. Sometimes these people are visionaries that suffer from never reaching their goals. Or, they suffer when they reach their goal and figure out they are not satisfied. They might be producing great things but remain frustrated.
  • Some other people have goals, and know when to decide that progress has been sufficient and that they now need to update their goals, without reaching their original aim. How can they decide this change without feeling regrets of changing path without having accomplished their quest? One simple criteria applies: when the new goal is more exciting and appears more fulfilling than the previous goal.

Don’t change goal every other day, but recognize that only excitement and passion will drive you to do new stuff. If you find a new goal that is more compelling to the point that the previous goal looks dull and unattractive, switch. And, above all, don’t feel regrets and let go of any that might remain.

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Update after a Technical Glitch for Email Subscribers

I was just made aware of a technical glitch that affected our feed and our email subscribers since Nov 7. This is now solved. Here are the great posts since that date that you might have missed:

Or visit simply the blog page.

Apologies for this glitch, I had to remove a post which apparently contained a character that was not recognized by the feed processor.

Have a great week ahead!

Kudos to Olivier Lareynie for highlighting the issue!

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Project Soft Power Presentation (full video)

I gave a speech on Project Soft Power: Become a Great Project Leader at the 2013 Singapore Project Management Institute Symposium, which has been recorded.

I am proud to share the video which we’ve edited with the slides as well included so as to give the best experience if you could not attend:


If you can’t see the video, here is the link.

Many thanks to SPMI for making the video available! Original video is (c) SPMI and the content is (c) Project Value Delivery, 2013.

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