Giving feedback is easy.
Giving feedback the right way, with the right tone so that it is not felt as an aggression and leads to constructive action is difficult.
Receiving feedback is very difficult emotionally.
So, make it simple. Look at the person who did the feedback in the eye, and say: “Thank you”. Smile (in particular if that was a harsh one). Period. Don’t justify yourself or be inconsiderate in promising something you’ll never do. Just say thank you. Smile.
That’s enough.
That’s very difficult.
That’s so important.
Because by doing that you’ll encourage further feedback. And thus improve your performance much quicker.
